PMI Montgomery Chapter

June 14, 2012 Dinner Meeting

Risk & Contingency Planning in Disaster Recovery

"When Bad Things Happen to Good People"

Jim Madaris discusses how Alfa's disaster planning contains elements of risk avoidance, mitigation, transference, and acceptance.

Stephen Lee's presentation then describes Alfa's planning for storm risks like the April 2011 tornado disasters and hurricanes—how an insurance company handles risk and contingency planning when it comes to community disaster response and maintaining customer support during these difficult times. Stephen will share Alfa's approach for helping its policy holders through storm events. From tracking tens of thousands of claims to covering large areas of damage, dealing with storm events requires proper risk planning and effective use of resources.

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Jim Madaris is the Vice President for Corporate Project Governance at Alfa Insurance. Before coming to Alfa in 2010 to start a new PMO, he was a Navy officer, pilot, project manager, and PMO implementation consultant. Most recently, he worked with Southern Company's PMO. Jim oversees Alfa's project management and business analysis functions.

Stephen Lee is a project manager at Alfa Insurance. Before coming to Alfa's new PMO, he was a manager in Alfa's Systems Delivery Services, where he oversaw the implementation and execution of disaster recovery efforts for Alfa's field offices including the Alfa Mobile Response Units and Service Center in a Box technology and managed all field office technology. Stephen has worked at Alfa for over 18 years.

ad Things Happen to Good People: Risk & Contingency Planning in Disaster Recover - Jim Madaris briefly discusses how Alfa’s disaster planning contains elements of risk avoidance, mitigation, transference, and acceptance.
Stephen Lee’s presentation then describes Alfa’s planning for storm risks like the April 2011 tornado disasters and hurricanes—how an insurance company handles risk and contingency planning when it comes to community disaster response and maintaining customer support during these difficult times. Stephen will share Alfa’s approach for helping its policy holders through storm events. From tracking tens of thousands of claims to covering large areas of damage, dealing with storm events requires proper risk planning and effective use of resources.